iVenture

Why iVenture?

There are a lot of IT vendors out there, so it's important to consider which is right for you. We believe that our people, our expertise, our services, and the recognition we've received from both clients and outside evaluators indicate that few can rival iVenture for superior IT service.

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Our Happy Employees

We enjoy a close-knit work environment predicated on the belief that happy employees make for happy customers.

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Our Staff

Our Great Staff

Our employees are our greatest asset, and reflect our culture of innovation and success. iVenture hires the best people, offers them constant training and opportunities to advance, and promotes teamwork and open communication. The result is happy employees, very low turnover, and a great customer experience.

We're Local

From our offices in Jacksonville, Orlando and Tampa, Florida, our highly skilled, highly adaptive staff of 90+ delivers Managed IT and Cloud Services that are innovative, reliable, and business friendly.

Want to Learn More? Call us: 888.380.1235 or

Happy Clients

Monthly Customer Satisfaction Rating
Updated June 2017

4.5 stars

Monthly Customer Feedback

"Thank you for fast, efficient service. Didn't take any time at all before we were back in operating mode...thanks a million!!!"
"Very responsive and professional - I am very pleased with the high level of support iVenture provides."
"Your team is always courteous, ultra-responsive, and professional. Thank you!"

We Know Your Industry

We serve a diverse group of industry leaders in health care, financial services, insurance, manufacturing, and law, among others, which gives us a rich array of industry-specific experience. Most of our new clients come from referrals made by our existing clients that work in the same industry.

Industries
Industries

Our Awards

Want to Learn More? Call us: 888.380.1235 or
The People

Our Dedicated Team Structure

Our Dedicated Service Team model differentiates us from most managed service providers. Each team has a finite set of customers, enabling the team to establish a close partnership with you.

Among the benefits you'll enjoy:
  • Intimacy
  • Industry Expertise
  • Immediate Response
  • Increased Productivity
  • Great Customer Service

Our Detailed Reporting

Transparency through Reporting:
Managed Services Health Check

We believe in regular reporting on our services and your network, so every month we deliver a Health Check Report directly to your inbox that gives you a detailed picture of your system's health. The report includes both a high-level overview for executives and fine-grained details for technicians to drill down into and assess. The Health Check Report ensures you know everything that is going on, and that we'll identify potential problems before they happen.

Detailed Reporting
Detailed Reporting

Our Commitment to Excellence

As a guarantee of our excellent service, we sign Service Level Agreements with you. Depending on the solution you select (Cloud or Managed Services), these SLAs include:

SLAs
SLAs
Security

Security

In order to provide a high level of security for you and your customers, we take a number of measures to ensure your data is never compromised:

SSAE16

SSAE 16 AUDITED & COMPLIANT

Our Managed Services undergo a semi-annual SSAE 16 Type II audit (Statement on Standards for Attestation Engagements), which means you can rest assured that on matters of system availability, security, confidentiality, privacy, and processing integrity, we continually meet the strictest IT control criteria in the industry.

In addition to iVenture’s own SSAE16 Type II audit, our data centers also undergo the same strict audit to ensure your data is safe there too. It’s an accepted fact that data centers should undergo this audit, but our clients won’t be fully protected unless their managed services are SSAE 16 audited as well, which is why we do both.

HIPAA

HIPAA AUDITED & COMPLIANT

Our Managed Services are also independently audited to be certified compliant with all HIPAA Security Rule standards. The Health Insurance Portability and Accountability (HIPAA) Security Rule is a national standard set for the protection of consumers’ Protected Health Information (PHI). We take security seriously.

An official letter verifying our compliance from our independent auditor is available upon request.

We stand by our services

Does your current provider measure up?

Download our IT provider checklist and see if they meet these 10 basic criteria.

Checklist

Want to Learn More?

Contact us today and see how iVenture can help with your IT and allow you to focus on running your business.

 
 
Call Us : 888.380.1235
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