iVenture : 20 Years of Business Friendly IT

10 Differences Between MSPs & Break/Fixes

If you’re looking for IT support, the first question to ask is …

If you’re looking for IT support, the first question to ask is what type of support does your business need — full coverage or per issue? In other words, should you choose a managed service provider (MSP) or a break/fix?

MSPs are companies that provide end-to-end IT support. In a true MSP partnership, you have a dedicated team of IT specialists that works to improve your IT environment now and into the future. Break/fixes offer a more one-track service. As the name implies, when something breaks, they fix it. Both models can work, but when the average company spends close to 4% of revenue on IT , it’s important to know exactly what you’re getting. These top 10 differences between MSPs and break/fixes will help you make the right choice.

Click on the infographic for a closer look.

10 differences between MSPs & break/fixes

There’s a reason 59% of IT services have transitioned from the traditional break-fix model to a managed service contract. For many business, MSPs are the right way to go, but that doesn’t mean break/fixes are dead yet. If your business has enough IT personnel in-house, enough extra capital to build a large contingency fund and enough time to expend on IT issues, a break/fix might be right for you. Ultimately, your decision depends on your company’s IT resources, needs and goals.

Made your decision? We’ll help you make the next one. iVenture Solutions is an award-winning managed service provider delivering superior IT solutions to clients across Florida. As a leading-edge IT firm for small and medium-sized businesses, we provide a diverse range of services covering the entire scope of IT including maintenance, support, hosting and more. Through rapid response time, reduction of chaos and the right people, our expert team of IT professionals will fulfill your technology needs. At iVenture, we give you more time to do what matters most.

New call-to-action

Back to Blog

Recommended For You


Latest Article

Am I Still At Risk? 20 Recommended Cybersecurity & Risk Management Services

While businesses adjust to this new normal, cybersecurity has taken a backseat. It’s time to get back on track. Here’s 20 recommended cybersecurity and risk management services.

What IT and Auto Shops Have In Common

Auto shops get your car running. IT companies get your business running. The two may have more in common than you think. Find out.

iventure solutions SOC 2 Certified: A Simple Way to Vet IT Companies

SOC 2 Certified: A Simple Way to Vet IT Companies

Vetting an IT company? Ask about the SOC 2 Type 2 audit first. It’s a simple way to see if they’re in the big leagues or just talk a good game.

IT Providers and Crises

IT Providers & Crises: How The 5 Types React

When a crisis hits, your IT provider should be right there with you. But many businesses are discovering their current IT provider can’t handle a crisis. Here’s what you need instead.