Managed IT Services for Law Firms – Improve Productivity

Engagement is Key (Law Firms)

We specialize in managed it services for law firms. If you’re like many of our legal clients, working completely remote is a new experience. Not having your desk, files and team in their usual spots — it’s challenging!

As you’re trying to deal with clients, vendors and the courts, it’s hard not to burn out. Remote work affects engagement the most.

Click to Learn the 7 Hard Facts of Legal IT

Doing managed it services for law firms, it’s our responsibility to understand what does and doesn’t work for remote teams. The tools and tips we suggest are based on our own successful experiences.

If you’re looking to keep your law firm engaged while remote, here’s what we suggest:

Engagement > Productivity

Both are important measurements, but focusing on engagement indicates the health of your team better. We’ve found that engagement and productivity are directly related. Improving one, improves the other.

Start with these observations. Is your team:

  • Relaxed or tense?
  • Communicative or withdrawn?
  • Active or passive?

This gives you a baseline to measure against.

Communication Channels

You can’t measure engagement if you don’t have ways to engage. Tools like Microsoft Teams are quick and simple. You can instant message or video chat with ease. Compared to email, it’s easier to send company-wide messages, see responses and answer questions.

Microsoft Teams Chat Example

Structured Feedback

Feedback is more important than ever. Here’s the crucial part: make sure it’s 360°. You should be getting feedback just as often as you’re providing it (if not more!). Empower your team to speak up and offer solutions.

Schedule 1-on-1 meetings with your employees. Discuss roadblocks they’re experiencing and ask for ways to improve.

Take that feedback and put it to action. When employees see their voice means something, engagement will rise.

Engagement Tools

An easy way to measure engagement is surveys. We use POPin and Emplify. POPin is best for single, specific questions, such as “What question do you have as it relates to Covid-19 and our clients?”.

Emplify asks multiple questions on a variety of topics. It gauges overall sentiments such as satisfaction and of course, engagement.

Click to Get the 5 Ways IT Can Benefit Your Law Firm

Culture Activities

Maintain team spirit, even if it’s through a computer screen. Start with recognition. Work with your HR team to create recognition awards. Base them on your core values or fundamentals.

Spotlight employees who are doing a great job and explain why. We do this every week in our Weekly Culture Workshops.

Make work fun. Create activities such as Bring Your Pet to A Meeting, Favorite Sports Team Day and Best Desk competition.

We collect photos from those weekly activities and share them on social media. This helps our team feel connected and brings joy to the work day.


Your employees are feeling just as uncertain as you are. Embrace that.

Use this as an opportunity to be transparent. Talking about the state of business builds employee trust and loyalty.

Host regular state-of-business updates. Include your CEO, CIO, HR head and other important figures. Discuss what’s going on, how the company is responding and what the future looks like. Encourage your employees to ask questions too.

There’s no time like the present to focus on employee engagement. Once you work on that, you’ll see productivity and satisfaction improve too.

Curious about the tools and strategies discussed? See how they can benefit you. Let’s talk about them today.

iVenture Solutions is an award-winning managed service provider delivering superior IT solutions to clients across Florida.

As a leading-edge IT firm for small and medium-sized businesses, we provide a diverse range of services covering the entire scope of IT including maintenance, support, hosting and more.

Through rapid response time, reduction of chaos and the right people, our expert team of IT professionals will fulfill your technology needs. At iVenture, we give you more time to do what matters most.

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