“Success is in your hands. Make sure you do what you have to do.” Wise words from today’s Visibility speaker, Shatrice Blue.
iVenture’s Visibility series speaks with the diverse voices of our industry. We discuss experiences and share wisdom from the people who shape IT in unexpected ways. Our goal is to provide a platform for industry change. Join us as we learn.
You’re a technical account manager. Tell us about this current position.
As a technical account manager, or TAM, I act as the liaison between clients and our team. I make sure client needs are heard and delivered to the team for action.
“I make sure client needs are heard and delivered to the team for action.”
How did you end up in the IT industry?
My interest in IT began as a kid. By the age of 14, I was taking apart computers, rebuilding them and re-imaging too. When I joined the army, my recruiter suggested IT as a career path. So I spent 10 years doing IT for the military.
Can you describe your career path from there to here as a technical account manager?
Sure, when I joined iVenture, I started on the FRT (first response team). After 6 months, I moved up to an ITSS (IT support specialist) for a team here in Jacksonville. From there, I was promoted to TAM. Lots of acronyms!
It’s no secret that the IT industry is predominantly male. What’s missing when diversity isn’t a priority?
From my perspective, a lot is missing. And it all stems from a lack of understanding. When you don’t interact with different people, you cannot grow.
My time in the military gave me the opportunity to work with people from all backgrounds. It made me well-rounded, adaptable and confident.
“My time in the military gave me the opportunity to work with people from all backgrounds.”
For women looking to be where you are, do you have wisdom to share?
My number one tip is that success is what you make it. If you do the work, you set yourself up to win.
It’s all in your hands. Make sure you do what you have to do.
“It’s all in your hands. Make sure you do what you have to do.”
Many thanks to Shatrice Blue for her time. Don’t forget to check our careers page for open positions.
iVenture Solutions is an award-winning managed service provider delivering superior IT solutions to clients across Florida.
As a leading-edge IT firm for small and medium-sized businesses, we provide a diverse range of services covering the entire scope of IT including maintenance, support, hosting and more.
Through rapid response time, reduction of chaos and the right people, our expert team of IT professionals will fulfill your technology needs. At iVenture, we give you more time to do what matters most.